Privacy & Security
Our commitment to your privacy is of utmost importance. This privacy statement outlines how we collect, use, and protect your personal information when you interact with our direct-to-consumer online business in the used car space. By using our services, you agree to the practices described below.
Information We Collect
Personal Information
When you create an account or make a purchase, we collect personal information such as your name, email address, phone number, and billing details. We may also collect information related to your vehicle preferences and history.
Usage Data
We automatically collect data about your interactions with our website, including pages visited, search queries, and IP address. This helps us improve our services and tailor content to your needs.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.
How We use your information
Providing Services
We use your personal information to process orders, deliver services, and communicate with you. This includes sending order confirmations, updates, and customer support.
Improving User Experience
We analyze usage data to enhance our website, personalize content, and optimize user experience. This helps us understand user preferences and tailor our offerings.
Marketing and Communication
With your consent, we may send promotional emails, newsletters, and special offers. You can opt out of marketing communications at any time.
data security
Protection Measures
We implement industry-standard security measures to protect your personal information. This includes encryption, access controls, and regular security audits.
Third-Party Services
We work with trusted partners (e.g., payment processors) who adhere to strict privacy standards. We do not sell or share your personal information with third parties for their marketing purposes.
Changes to this privacy statement
We may update this privacy statement periodically. Any significant changes will be communicated through our website or directly to you.
contact us
If you have questions or concerns about our privacy practices, please contact our privacy officer at support@carq.io